World Standard of Establishment and Service of CM (Incl. Acupuncture) Clinic

【Release time】:Jun,20th,2014    【Source】:WFCMS Secretariat

Foreword 11
Introduction 13
1 Scope 15
2 Terms and Definitions 15
2.1 CM (Incl. Acupuncture) Clinic 15
2.2 CM Materia Medica Dispensing Professionals 15
3  Establishment Requirements of CM (Incl. Acupuncture) Clinic 15
3.1 Establishment Requirements of Staffing 15
3.2 Establishment Requirements of Architectural Facilities 16
3.3  Establishment Requirements of Devices, Materials and Drugs 17
3.4 Establishment Requirements of Hygiene and Safety 18
3.5 Establishment Requirements of Policies 19
    3.6 Other Requirements
4 Requirements of Medical Service Quality Management of CM (Incl. Acupuncture) Clinic 19
4.1 Quality Management Responsibility 19
4.2 Staffing Management Requirements 20
4.3 Architectural Facility Management Requirements 21
4.4 Equipment and Materials Management Requirements 21
4.5 Drug Management Requirements 21
4.6 Medical Treatment and Nursing Management Requirements 22
4.7 Information and Communication Management Requirements 23
4.8 Hygiene and Safety Management Requirements 23
4.9 Quality Supervision and Continual Improvement 24
Bibliography 26

The standard is formulated in order to specify the medical service activities of CM (Incl. Acupuncture) clinics in various countries. The basic requirements of the establishment and medical service of CM (Incl. Acupuncture) clinics are specified.
Chief Drafting Organization: Beijing University of Chinese Medicine
Chief Draftsmen: Li Zhenji, Xu Chunbo, Wang Zhiwei, Zhao Lijuan,Zhu Xiaolei, Wang Kui, Li Hebai
Participating Draftsmen:
China: Wang Guanying, Jiang Zaizeng, Huang Jianyin, Sang Binsheng, Li Zhongjun, Wu Zhendou, Wang Yiyi, Dai Jingzhang, Bao Wenhu, Ren Shuolan, Liu Xiaoming, Yu Guoyong, Wu Hongwei
Macau, China: Zhou Ligao
Hongkong, China: Wan Kwai Wing, Chan Kong Sang, Feng Jiu, Ling Kwai Chun, Zhang Tonghui
Taiwan, China: Huang Sande, Chen Chieh Fu
Argentina: Chung Ching
Australia: Tzi Chiang Lin, Liu Chijing, Arseny Ivanoff, Xiao Jiabin
Ireland:Bernadette Ward
Pakistan: Anzar Ahmed Qureshi
Brazil: Yip Fu Kwan, Lo Siu Chung, Wu Qihao, Liu Chih Ming, Ye Yurui, Qu Fuhan, Robson Campos Gutierre
Bulgaria: Zoya Goranova
Belgium: Danny Van Laethem
France: Zhu Miansheng
Netherlands: Dong Zhilin, Sofyan.Raugkuti
Canada: James Xiaoning Yuan, Man Tak Chau, Wu Shu´e
Lithuania: Vitalijus Naumavicius
Malaysia: Tan Kee Huat, Lin Wenxian, Selina Liao Chunhua, Tuck Soon.Liow, He Wende, Loh Yang Hui, Ding Jiahua
USA: Brian Chee C. Loh, David Molony, Wang Shoudong, Huang Lixin, James Sung, Liu Yun, Zheng Ling, Rona Ma Xue, Ann Y. Wang
South Africa: Sun Qingfu
Nepal: Harish Chandra Shah
Portugal: Pedro Choy
Japan: Chen Jianying, Han Jingyan, Katsuyuki Uematsu, Tatzumi Nami
Serbia: Zlata Jovanović Ignjatić
Thailand: Zhang Jingwei, Liu Liyun,Zheng Wenjie
Spain: Ramon Maria Calduch
Singapore: Lim Yeow Wah, Teo Eng Kiat, Sia Bak Chiang, Koh Chin Aik,Wang Ruisen,Wu Xichun,Huang Songyu,He Jiankang
New Zealand: Feng Li, Xu Zhifeng,Zhou Xiaoheng,Xu Xin,Chen Shuquan
Hungary: Yu Funian, Wang Weidi
Israel: Roni Sapir
Italy: Carlo Maria Giovanardi
Indonesia: Ji Guozhang
UK: Ma Boying, Manfong Mei, Wu Jidong
is drafted in accordance with the rules given in the SCM0001-2009 .
6th Plenary Session of 2nd Council Board of WFCMS was held on May 8th to 9th, 2010, in Xi’an China. Draft of is circulated to the members for voting, the final draft is adopted by the Council Members.
The Standard is issued by the World Federation of Chinese Medicine Societies. All rights reserved by the World Federation of Chinese Medicine Societies.
Currently, more and more people in the world are turning to CM(Chinese Medicine) for disease prevention and treatment. Rapid development of CM (Incl. Acupuncture) clinics is underway all over the world. However, in some countries, CM has not yet achieved legal status and no relative regulations and laws to guide practice are available, therefore a unified international standard of regulating CM is urgently needed. 
There should be strict requirements for the establishment of CM (Incl. Acupuncture) clinics. The formulation and implementation of World Standard of Establishment and Service of CM (Incl. Acupuncture) Clinic can establish the best order for medical activities of CM around the world, improve the service abilities, ensure medical quality and medical safety, and build a decent image for CM. The standard can also lay the foundation for the promotion of the scientific and standard management for medical institutions of CM, and better CM service for people around the world, which will provide basis for the future establishment of the system of medical quality assessment and accreditation for CM (Incl. Acupuncture) clinics.
CM (Incl. Acupuncture) clinic is a common institutional form of Medical Institution of CM. Medical Institutions of CM are institutions that provide health services such as CM treatment, disease prevention, health maintenance, health preserving, and rehabilitation to the public or special groups of people by applying the theory and measures of CM (including Chinese medicine, acupuncture and moxibustion, bonesetting, Tuina massage, dietary therapy etc.). It has an independent service place, professional CM medical staff and necessary CM medical devices and facilities. In terms of staffing, architectural facilities, department, ward bed setup and elements as such, medical institutions of CM can be classified as CM (Incl. Acupuncture) clinics, CM out-patient departments, and CM hospitals.
A CM (Incl. Acupuncture) clinic is equipped with professional staff, architectural facilities, instruments and equipment, relevant medical supplies and technology strength commensurate with its functions, tasks and business scale, so as to make sure that medical practices and services can be carried out in a safe, timely and effective way.
A CM (Incl. Acupuncture) clinic shall give prominence to CM characteristics, carry forward CM culture and adhere to people-oriented principles, provide convenience for patients, take actions that suit local conditions, and adopt realistic work style. It shall have reasonable layout, complete functions and distinctive sections, and shall build up safe, convenient and comfortable environment for visits.
The formulation of the standards not only conforms to relevant management regulations and standards in various countries of the world, but also follows the law of CM development and reflects the specificities of CM medical services; not only focuses on the common requirements of construction and management of CM medical institutions at home and abroad, but also fully considers the special environment and requirements of the development of CM medical institutions in other countries; not only takes into account the actual situation of the development of CM medical institutions in various countries, but also refers to its historic tradition and concurrently considers its future development, determining the index system scientifically and reasonably.
World Standard of Establishment and Service of CM (Incl. Acupuncture) Clinic is the basic requirement of starting a CM (Incl. Acupuncture) clinic in various countries. The implementation of the standards needs to obey the specific requirements in the relevant laws and regulations, and shall be improved with the social and economic development in the country or region where the clinic is located.


1 Scope
This Standard prescribes essential requirements for establishment and medical service quality management of Chinese Medicine (CM, Acupuncture included) clinic.
The Standard is applicable to the establishment of CM (Incl. Acupuncture) clinics, and the entire quality management process in CM (Incl. Acupuncture) clinics.
2 Terms and Definitions
The following terms and definitions are applicable to this document.
2.1 CM (Incl. Acupuncture) Clinic
 It refers to separate place specialized in CM service activities such as treatment, disease prevention, health maintenance, and rehabilitation for the public or special groups of people by using the theory and practical experience of CM (including CM Materia Medica, acupuncture and moxibustion, Tuina massage, dietary therapy etc.). These service activities all fall into the scope of CM diagnosis and treatment. A CM (Incl. Acupuncture) clinic has an independent service place, and has professional CM medical staff and necessary CM medical devices and facilities. It has no in-patient beds. 
2.2 CM Materia Medica Dispensing Professionals
According to the requirement of the prescription, patients’ need, and characteristics of CM,CM Materia Medica professionals who are engaged in dispensing of  prepared slices of Chinese drugs/herb products (including concentrated granules), preparation and processing of Chinese patent drugs/herb products, and medication instructions, include CM pharmacists and pharmacists who have learned CM courses and met relevant requirements, and personnel who have basic knowledge of CM Materia Medica and the ability to identify CM Materia Medica.

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